Disney Princess Dolls Tiana’s skin can get chalky, but wipes off back to normal Please refer to photo(s) for condition of the dolls. The doll(s) are never played with and in great shape. Always shipped with care. All dolls will be wrapped in protective bubble wrap and secured in a shipping box. Please feel free to message me with any questions No returns unless there is a problem, so please ask questions and look at the pictures before purchasing. Not splitting up lots of dolls at this time. Thanks for checking out this listing! :) - totoro_tales